Frequently asked questions

Each box contains one sealed 258g bowl and an individually wrapped spoon. Inside is a whole tender pear with rock sugar syrup, bird's nest, snow fungus, red dates and goji berries.

The pear is cooked until tender and gives way easily to a spoon, with delicately sweet rock sugar syrup. Snow fungus, red dates and goji add texture. The recipe contains rock sugar; a delicate sweetness does not mean sugar-free.

No further cooking is needed. The pear and other ingredients are already prepared in the bowl; simply open and enjoy. If you prefer it chilled or warm, follow the product's serving instructions.

Enjoy it chilled or gently warmed to your preference. To warm it, transfer the portion to a suitable heat-safe container and follow the serving instructions. Do not put the metal retail bowl or foil lid in a microwave.

Keep the unopened bowl in a dry, cool place away from sunlight and heat, following the label's conditions. Check the packaging for your bowl's use-by date. Enjoy promptly after opening; if you do not finish it, follow the label's after-opening storage instructions.

Yes. A whole chrysanthemum sits within clear golden jelly, dotted with goji berries. Dendrobium and other ingredients are also part of the recipe; check the label for the full ingredient declaration.

The jelly is soft, easy to scoop and delicately wobbly, with gentle sweetness and a light chrysanthemum aroma. Chilled spoonfuls feel cool and smooth, with soft petals and goji berries. This describes the flavour; the product is not sugar-free.

The jelly is prepared and sealed, with no mixing, cooking or additional ingredients needed. Simply open and enjoy. Chill before serving if you prefer a cool, soft dessert; heating is unnecessary.

Each box contains one 168g bowl of jelly. The outer carton and the bowl inside are one retail unit, not two separate portions.

Store the unopened bowl according to its packaging instructions; chilling before serving makes it a cooler dessert. After opening, enjoy promptly and follow the label's after-opening guidance. The seven-day Fish Maw Milk rule does not apply to this product.

Nương Nương Guiling Jelly contains grass jelly plant and other recipe ingredients, including turtle-derived extract as declared on its label. It is therefore different from ordinary grass jelly and should not be described as vegetarian or vegan.

The silky jelly has mild bitterness and a herbal aroma. Honey is packed separately so you can choose how much to add. Try the jelly first, add a little honey, then more if preferred; you do not need to use the whole sachet.

Each box contains a 258g jelly bowl, a separate 12g honey sachet and an individually wrapped spoon. The 270g food weight includes the jelly and honey; it does not mean 270g of jelly in the bowl.

The jelly is ready to eat and best enjoyed chilled. Open, add honey to taste and enjoy. Store the unopened bowl as labelled, away from sunlight and heat; after opening, enjoy promptly or follow its after-opening instructions. Do not microwave the metal bowl or foil lid.

The Guiling Jelly label does not recommend the product for pregnant or breastfeeding women or children under three. If you need to avoid an ingredient, check the label and ask Nương Nương before ordering. The presence of botanical ingredients does not mean it suits everyone.

This is a ready-to-eat 258g porridge bowl combining kale with ingredients such as oats, tricolour quinoa, chickpeas and milk, as listed on the packaging. The individual bowl is convenient for a snack or when you feel like a soft, easy-to-enjoy food.

No further cooking is needed. This product's white bowl is suitable for microwave warming according to the packaging instructions; completely remove the lid/sealing foil and any unsuitable material first. Do not apply this method to the metal bowls used by other products.

The porridge is soft and thick, with visible cooked grains, a mellow grain flavour and a milk base. Kale in the name does not mean it is a vegetable-only porridge; check the ingredient list when choosing for your taste.

The packaging declares milk and gluten-containing ingredients from oats and barley. Its label also states that the product is unsuitable for children under one and people allergic to the listed ingredients. It is not dairy-free, gluten-free or vegan; check the label before choosing.

Keep the unopened bowl in a dry, cool place away from sunlight as instructed on its packaging, and check its labelled use-by date. The packaging instructs refrigeration in the chilled compartment after opening and consumption within 24 hours.

Fish Maw Milk is a dessert made with tender, gently cooked fish maw and flavour-specific ingredients, including gently creamy milk-based options. In traditional Chinese medicine (中医), fish maw is valued for nourishing yin and blood and is associated with women's complexion care. This is a traditional view of the ingredient, not a promised effect of the finished jar.

Fish Maw & Bird's Nest Milk combines fish maw, bird's-nest strands and milk in a 150ml jar. The three 230ml options have the distinct flavours of Black Rice & Purple Sweet Potato, Five Reds or Black Sesame. Both sizes follow the same preorder, chilled-delivery and refrigeration arrangements.

The 230ml range includes Black Rice & Purple Sweet Potato, Five Reds and Black Sesame. The 150ml jar is available only as Fish Maw & Bird's Nest Milk. Flavours open for each batch are confirmed on Zalo; not every flavour comes in both sizes.

Nương Nương makes small weekly batches by preorder through Zalo. Message us for available flavours, size-specific prices and chilled-delivery arrangements, then confirm your choices with us. This fresh range is not ordered through the packaged-product cart.

Preorder openings, cutoffs and delivery dates are updated for each batch on Zalo. We will confirm the delivery date and an available window before finalising the order; the packaged-product courier schedule does not apply to this range.

Currently, no. Fish Maw Milk and Fish Maw & Bird's Nest Milk are delivered chilled only within HCMC. Provide your exact address on Zalo so we can confirm the delivery area and arrange a delivery window.

Chilled-delivery fees vary by delivery area within HCMC and are confirmed on Zalo before you finalise the order. Enjoy free delivery when you order a set of 6 Fish Maw Milk jars.

Enjoy it chilled for a soft, smooth texture. In milk-based versions, the milk may set slightly when cold, giving a soft milk-jelly texture. If you prefer it warm, gently warm it according to the batch instructions; do not heat a jar with its metal lid attached.

The range contains fish-derived ingredients; milk-based recipes contain milk, Black Sesame contains sesame, and the supplied Five Reds recipe contains peanuts. Check the current flavour's ingredients and cross-contact information. Message us before confirming your order if you need to avoid an ingredient; a non-milk choice does not establish suitability for other allergies.

Place the jar in the refrigerator's chilled compartment promptly after delivery, not the freezer. Unopened jars keep for 7 days under continuous refrigeration, subject to the labelled use-by date. Once opened, keep refrigerated and finish the same day. Do not add another seven days from delivery if the label expires earlier.